Job Details

Talent & Culture Manager

Full-time | £40,000 per annum | Alnwick area | Site-based role

I'm pleased to be supporting our client in their search for an experienced and passionate Talent & Culture Manager to join their growing hospitality group based in North Northumberland.

Reporting to the Managing Director, this is a brand new role and they will need someone who is hands-on, people-focused position, ideal for someone with a hospitality background who understands the pace, personality, and passion that drives this industry.

As Talent & Culture Manager, you'll take ownership of all things recruitment, retention, and people development across a multi-site business (approx. 80 FTE). You'll bring fresh ideas and energy to attract, onboard, and retain great people while helping shape a culture where everyone feels supported, valued, and motivated to stay, building teams, improving processes, and creating an engaging place to work.

Key Responsibilities

• Recruitment & Attraction
  • Lead end-to-end recruitment across all sites, ensuring a proactive, structured, and consistent approach.
  • Build relationships with local schools, colleges, and training providers to create future talent pipelines.
  • Champion employer branding and promote the business as a great place to work.
• Onboarding & Induction
  • Redesign and deliver engaging induction programmes that set new starters up for success.
  • Ensure a seamless and positive onboarding journey from offer to first day.
• Training & Development
  • Work with operational managers to identify training needs and development opportunities.
  • Introduce structured training plans, coaching, and refresher sessions across departments.
  • Oversee mandatory training compliance and encourage ongoing learning.
• Engagement & Retention
  • Develop initiatives that listen to and act on employee feedback.
  • Create a calendar of staff recognition, wellbeing, and team-building events.
  • Support managers to foster open communication and strong working relationships.
  • Analyse retention data to identify trends and drive improvements.
• Culture & Communication
  • Act as a visible, approachable presence across the sites with an open-door attitude.
  • Support the rollout of internal communication tools and employee engagement campaigns.

About You

• Proven background in hospitality or events.
• You must have a proven background in talent development plans, including onboarding, wellbeing, engagement and staff retention.
• Ideally you will have worked in hospitality, Retail, FMCG, or similar fast paced environments.
• Confident communicator able to engage with stake holders at all levels.
• Creative, proactive, and not afraid to bring new ideas to the table.
• You must be able to work evenings and weekends on occasion to meet the needs of the business (typically 9-5:30 Mon-Friday).
• A true people person who leads by example and makes a visible impact.

The Offer

• Salary: Up to £40,000 per annum (DOE)
• Benefits include:
  • Free meals on shift
  • Free on-site parking
  • Staff events and recognition schemes

For further details please do reach out to Alice Connors on 0114 221 8000.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.