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Job Details

People Assistant

  • Job Location: Romford
  • Job Type: Permanent
  • Salary: £25,000 p/a - £30,000 p/a
  • Posted on: 13th Mar 2023
  • Job Reference: JO0000022703
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Ashley Kate are delighted to be supporting a growing accountancy company as they look to recruit for a full - time, permanent People Assistant, based in Romford.
The salary for this role is up to 30k, with a flexible hybrid working pattern.
The People Assistant will work across the HR and ER teams offering a range of support, where needed.
The ER consultancy team supports and advises our clients with their day-to-day HR queries by telephone and email. Queries range from dealing with employee absence and family friendly requests to planning restructures and TUPE transfers. The HR Consultancy team supports our clients in a more pro-active way with projects and initiatives that improve the employee experience and their overall attractiveness as an employer.
People Assistant - About the role
·You will be expected to manage all inbound activity through prioritising the mailbox and responding to clients HR queries by email and telephone; advising on all aspects of the employee lifecycle and escalating complex or contentious issues when necessary to the ER Consultants.
·Support clients in the management of employee relations cases, ensuring timely and commercial solutions which meet their objectives, while advising on risk.
·Draft documents as required to accompany the advice provided.
·Draft and advise on employment contracts, handbooks, policies and procedures to ensure that they meet and enhance the business needs of our clients.
·Provide annual contract and policy updates for our clients to ensure they remain protected with changes in legislation and precedence set by recent cases..
·Maintain client notes and timesheets (for billing) on our systems.
·Maintain live trackers with HR and ER Consultants
·Assist with other HR related project work such as redundancy consultations, investigations and meetings when required.
Looking for:
·Someone who is client centric that will go above and beyond to deliver client satisfaction
·Previous experience working in a face paced, busy environment with ability to prioritise conflicting demands based on commercial outcomes is essential
·A HR related qualification or previous HR experience at any level is desirable, but not essential.
·Self-motivated and keen learner - have the enthusiasm to pursue the topics/projects that interest you.
·Excellent administrative and organisational skills with an ability to progress a number of tasks simultaneously, prioritise workload and maintain effective systems.
·Ability to use Microsoft office systems.
·Strong interpersonal skills with ability to engage confidently and build relationships at all levels.
·Have attention to detail to deliver quality work.
·Team player - happy to support the team and be supported by the team.
·Be able to attend the Romford/London offices on a regular basis
This is a brilliant opportunity to join a well-established team as they look to grow. Interested? Get in touch with Darren Keeling on 0203 800 1500 or email