Job Details

HR Manager
£70,000 - £80,000 + benefits
Hybrid (3 days in office - Wednesday & Friday mandatory)
Reporting to Group HR Director (London)
We are partnering with a growing organisation to appoint an experienced HR Manager to play a pivotal role within its people function. The business operates at scale, with the Leeds office home to circa 400 employees.
This is a high-impact, hands-on role where you will support and deliver the people strategy while ensuring operational excellence across all HR activities. Managing a team of four, you will be instrumental in strengthening management capability, driving performance, and embedding best practice across the business.

The Role
Reporting to the Group HR Director, you will take responsibility for leading the HR function locally while contributing to the broader people agenda. Key responsibilities include:

• Supporting and delivering the organisation's people strategy aligned to business objectives
• Driving operational HR excellence, including policies, procedures, and compliance
• Leading employee relations and performance management, ensuring consistent, fair, and commercially sound outcomes
• Acting as a trusted advisor to stakeholders, providing practical, solutions-focused HR guidance
• Coaching and developing first-line and middle managers, building capability and supporting succession planning
• Supporting talent acquisition, reward, learning & development, and engagement initiatives
• Using HR data and analytics to inform decision-making and drive improvement
• Leading, motivating, and developing a team of four HR professionals

This role offers strong visibility and variety, with the opportunity to influence key initiatives and support the ongoing growth of the business.

About You
We are looking for a confident, credible HR professional who brings both strategic awareness and hands-on expertise:

• Proven experience operating at HR Manager level within a fast-paced environment (financial services experience or call centre desirable)
• Strong track record in coaching, performance management, and developing management capability
• Comfortable managing complex employee relations cases
• Experience contributing to strategic HR initiatives alongside operational delivery
• CIPD qualified with up-to-date knowledge of UK employment law
• Strong stakeholder management skills with the ability to influence and challenge at all levels
• Excellent written and verbal communication skills
• Commercial mindset with a pragmatic, solutions-led approach
• Ability to prioritise and deliver in a fast-paced environment
• Experience using HR metrics to drive decision-making
• A proactive, personable, and collaborative approach

The Opportunity
This is an excellent opportunity for an experienced HR Manager who enjoys being embedded in the business, developing leaders, and driving real impact. You will play a key role in supporting the Leeds operation while collaborating with the wider group HR function.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.