Job Details

An excellent opportunity has arisen for a confident and pragmatic HR generalist to join a dynamic and fast-moving organisation in a highly varied role with genuine impact.

This position is primarily site-based in Wellingborough, with the flexibility to work remotely one day every fortnight.

Reporting to the HR Manager, you will play a pivotal role in supporting the day-to-day operational delivery of HR. This position will enable the HR Manager to focus on more strategic priorities while you take ownership of a broad range of HR activities. You will be part of a close-knit team of four, gaining exposure across the full employee lifecycle.

The business operates within a specialist service-led environment, supporting a diverse client base including organisations within the insurance sector. With multiple business entities under one group structure, the workforce consists of approximately 460 employees, including c.80 based on-site in Wellingborough, alongside a wider remote population including technical and field-based specialists.

Key Responsibilities

• Managing a high-volume and varied employee relations caseload, including:

  • Disciplinary matters
  • Grievances
  • Performance management
  • Capability cases
  • Mental health-related employee relations issues

• Providing clear, pragmatic, and commercially focused HR guidance to managers across the organisation

• Supporting a significant volume of flexible working requests

• Assisting with HR reporting, analytics, and data insights (with scope for further development in this area)

• Contributing to and supporting HR projects, with increasing involvement over time

• Building strong and effective working relationships with both on-site and remote teams

About You

• Demonstrated experience in a generalist HR Advisor role
• Strong background in employee relations, with the confidence to manage complex cases
• CIPD Level 5 qualified (or working towards as a minimum)
• Capable of managing a diverse and sometimes sensitive caseload independently
• Excellent communication and stakeholder management skills
• A proactive, hands-on approach, with the ability to thrive in a fast-paced environment
• Comfortable engaging with both office-based and remote colleagues

Working Pattern & Benefits

• Full-time, permanent opportunity
• Core working hours within an 8:00am - 6:00pm window
• Competitive salary of £38,000 - £42,000 DOE
• Opportunity to shape and influence HR processes as the function continues to evolve
• Supportive and collaborative team culture