Job Title: Full-Time Credit Controller

Location: Borehamwood

Salary: £32,000 (potential 10% bonus)

Hours: Full-Time (37.5 hours per week) Contract Type: Permanent

Typical hours: 9.00am to 5.30pm (1hr break) Based in the office 5 days a week.

Job Overview

Our client is seeking a diligent and organised full-time Credit Controller to manage and maintain the company's accounts receivable ledger. You will play a key role in ensuring timely payments from customers, reducing outstanding debt, and supporting cash flow objectives.

Key Responsibilities

* Monitor customer accounts and ensure timely collection of outstanding payments

* Chase overdue invoices via phone, email, and letter

* Resolve payment issues and disputes in a professional and timely manner

* Maintain accurate records of all communications and payment activity

* Reconcile accounts and allocate incoming payments correctly

* Liaise with internal departments (e.g. sales, finance) to resolve queries

* Prepare reports on aged debt and escalate problematic accounts when necessary

* Assist in month-end procedures related to credit control and AR

* Set up new customer accounts and perform credit checks (where required)

Key Requirements

* Proven experience in a credit control or accounts receivable role, ideally with chasing NHS debt.

* Strong communication and negotiation skills

* Good attention to detail and high level of accuracy

* Proficient in Microsoft Excel and accounting software (e.g. Sage, Xero, QuickBooks)

* Ability to work independently and manage workload effectively

* Knowledge of UK credit control and data protection legislation

Benefits

* 26 days annual leave pro rata + bank holidays

* On-site parking

* Friendly and supportive working environment

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.