Job Details

Accounts Assistant
Location: Birmingham (Office Based)
Reports to: Finance Manager

Role Overview
The Accounts Assistant will play a key role in supporting day‑to‑day transactional finance activities while also acting as a customer‑facing point of contact for stock, supplier and order‑related queries. This is a varied role combining Accounts Payable, Accounts Receivable, stock control, supplier liaison and general customer service, ensuring smooth operational flow across finance and supply chain processes.

Key Responsibilities

Transactional Finance

• Accounts Payable - Process supplier invoices, match PO/invoices, verify pricing, and prepare payment runs.
• Accounts Receivable - Raise customer invoices, allocate payments, and follow up on outstanding balances.
• Bank Reconciliations - Assist with daily/weekly reconciliations across multiple accounts.
• Data Entry - Maintain accurate financial records, update ledgers and support month‑end tasks.
• Expense Processing - Check, validate and post staff expenses in line with company policy.

Customer Service & Supplier Liaison

• Supplier Communication - Act as a first point of contact for supplier queries, invoice disputes and delivery issues.
• Customer Support - Handle customer enquiries relating to orders, payments, stock availability and delivery timelines.
• Order Tracking - Monitor order status, update customers and resolve issues promptly.

Stock Control & Operational Support

• Stock Monitoring - Track stock levels, flag shortages and support replenishment planning.
• Stock Reconciliation - Assist with periodic stock counts and investigate discrepancies.
• Supplier Orders - Raise purchase orders, confirm delivery dates and ensure accurate documentation.
• Inventory Reporting - Support reporting on stock movements, slow‑moving items and stock accuracy.

Skills & Experience

• Experience in a transactional finance role (AP/AR).
• Strong customer service or supplier‑facing experience.
• Good understanding of stock control or inventory processes.
• Confident communicator with internal teams, suppliers and customers.
• Strong attention to detail and accuracy in data entry.
• Proficient in Microsoft Office, especially Excel.

Personal Attributes

• Highly organised and able to manage multiple priorities.
• Proactive, solutions‑focused and comfortable working in a fast‑paced environment.
• Strong relationship‑building skills with suppliers and internal teams.
• Positive attitude and willingness to learn new systems and processes.
• Reliable, trustworthy and committed to maintaining accurate financial records.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.